A telephone call from a young woman prompted this article. This young woman called the office to schedule a home inspection and ask to speak directly to an inspector to ask some questions before making the appointment. Since no inspectors were readily available the scheduler asked if there were any questions she could answer. They young woman asked, "Well, does your inspector have a lot of tools?" I have to admit this made me laugh. I don't mean to make light of what was obviously a serious question but I don't believe the answer, which is yes, tells her anything about the home inspector's skill level.
Here are 5 questions to ask when interviewing a home inspector or home inspection company:
- Is the inspector licensed (if that is required in your state) or certified through a nationally recognized professional association (if your state does not require licensing)? Two nationally recognized associations are: ASHI (American Society of Home Inspectors) and NAHI (National Association of Home Inspectors). For those of you who live in Colorado it is important for you to know that there is currently no requirement for home inspectors to be licensed or even certified in our state.
- Is the inspector and the inspection company covered by Errors and Omissions (E & O) Insurance? Errors and Omissions insurance covers you, your broker and the inspector in the event something is damaged or missed during an inspection. None of us are perfect and we all make mistakes, the important thing is that everyone is protected in the event of a problem. An example of how E & O insurance protected the inspector, the buyer's real estate agent and the buyer: "...during the course of a February home inspection, the inspector shut off the power to the property’s furnace in order to inspect the furnace filter. Upon completion of the home inspection, the inspector neglected to turn the furnace’s power back on. The property owner returned to the home a few days later to find the furnace off and the water pipes frozen. The pipes burst, causing tens of thousands of dollars in damage as the result of an innocent mistake." This example was taken from an article in the ASHI Reporter.
- What will the inspection cover? A professional home inspection should cover the entire home and all of the major systems, components and mechanical equipment. This includes, but is not limited to, the following: Landscaping (drainage, retaining walls, exterior structures, concrete, etc.), Exterior (siding, windows, window wells, etc.), Roof (roof covering, gutters, flashing, chimney, etc), Attic (structure, insulation, ventilation, exhaust vents, etc), Plumbing, Electrical, Furnace, Air Conditioning, Kitchen, Bathrooms, Finished interior, Structure, Basement and Crawlspace. An inspection will typically take 3-4 hours depending on the size and age of the home. Please visit Pillar to Post for more information about home inspections. (This is why the answer to the young woman's question is YES!)
- What additional testing do you recommend? A home inspector can only inspect what he/she can see, regardless of what you see on TV, and there are additional inspections that may be required. Most home inspectors can perform Radon testing in addition to your visual inspection but it will be for an additional cost. Go here for more information about radon. You should also consider getting a 'sewer scope'. This test involves a qualified person inserting a camera into the main sewer line to uncover any potential problems with damage or blockage.
- When do I get the results of the inspection? A reputable home inspector should be able to provide you with your inspection results at least by the end of the day of your inspection. Ideally, if you are able to attend the inspection you should be able to leave with a hard copy of your report. Pillar to Post home inspectors will print out a hard copy at the completion of the inspection and email an electronic copy of the report to you by the end of the day.